Last updated: 04 June 2026
Aegixis respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, contact us, request a consultation, use our cyber security services, or engage us for managed IT services.
This Privacy Policy applies to personal data processed by Aegixis through this website and in connection with our business activities. It is intended to support compliance with applicable UAE data protection requirements, including the UAE Personal Data Protection Law, where applicable.
1. Who We Are
Aegixis is a cyber security and managed IT services provider. We help organisations protect digital assets, manage IT systems, improve operational resilience and reduce technology related risk.
For the purpose of this Privacy Policy, “Aegixis”, “we”, “our” and “us” refer to the business operating this website.
Business name: Aegixis
Website: aegixis.com
Email: info[at]aegixis.com
2. Information We Collect
We may collect personal data when you use our website, contact us, submit an enquiry, request a proposal, subscribe to updates, or engage our services.
The information we may collect includes your name, business name, job title, email address, phone number, location, enquiry details and any information you provide through our contact forms.
Where we provide cyber security or managed IT services, we may also process technical information such as device information, IP addresses, system logs, user account details, access records, security event data, vulnerability information, support tickets, configuration data and incident related information.
We only collect information that is relevant to the purpose for which it is required.
3. How We Use Your Information
We use personal data to respond to enquiries, provide quotes, deliver services, manage client relationships and communicate with you about your requirements.
We may also use your information to assess security risks, provide cyber security testing, manage IT support requests, monitor systems, investigate incidents, prepare reports and improve service quality.
We may use website data to understand how visitors use our website, improve page performance, maintain website security and prevent misuse.
Where required, we may use personal data to comply with legal, regulatory, accounting, audit or contractual obligations.
4. Legal Basis for Processing
We process personal data where it is necessary to respond to your request, perform a contract, take steps before entering into a contract, comply with legal obligations, protect our legitimate business interests, or where you have given consent.
Our legitimate interests may include providing secure and reliable services, protecting our website, improving our operations, managing client relationships and preventing fraud or unauthorised access.
Where consent is required, you may withdraw your consent at any time by contacting us.
5. Cyber Security and Managed IT Service Data
Due to the nature of our services, Aegixis may handle technical and security related data on behalf of clients. This may include information contained within business systems, networks, cloud platforms, endpoints, applications or security tools.
Where we process data for a client as part of a service engagement, we will use that data only for the agreed service purpose. We will not use client data for unrelated purposes.
We expect clients to ensure that they have the necessary authority to provide access to systems, records, logs, accounts and information required for the services.
6. Sharing Your Information
We do not sell personal data.
We may share personal data with trusted service providers who help us operate our website, manage communications, deliver IT services, provide hosting, maintain security systems, process business records or support our operations.
We may also share information where required by law, regulation, court order, government request, professional adviser, insurer, auditor or competent authority.
Where third party providers are used, we take reasonable steps to ensure that personal data is handled securely and only for the relevant purpose.
7. International Data Transfers
Some technology tools, hosting providers, cloud platforms or service providers may process data outside the UAE.
Where personal data is transferred outside the UAE, we will take appropriate steps to protect the information in line with applicable legal requirements and contractual safeguards.
8. Data Security
Aegixis takes data security seriously. We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, disclosure or destruction.
These measures may include access controls, secure systems, monitoring, backup processes, encryption where appropriate, staff awareness, restricted access and security review procedures.
No website, system or transmission method can be guaranteed as completely secure. However, we work to maintain suitable safeguards and reduce security risks.
9. Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected.
Retention periods may depend on the type of data, the nature of our relationship with you, legal requirements, contractual duties, accounting obligations, dispute handling requirements and operational needs.
When personal data is no longer required, we will delete it, anonymise it or securely restrict access to it.
10. Your Data Protection Rights
Subject to applicable law, you may have rights in relation to your personal data. These may include the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, withdrawal of consent and data portability.
You may also ask us how your personal data is being used and with whom it has been shared.
To exercise your rights, please contact us using the details provided in this Privacy Policy. We may need to verify your identity before responding to your request.
11. Cookies and Website Tracking
Our website may use cookies and similar technologies to support website functionality, improve user experience, analyse traffic and maintain website security.
Cookies are small files stored on your device when you visit a website. Some cookies are necessary for the website to function properly. Other cookies may help us understand visitor behaviour and improve our website.
You can manage or block cookies through your browser settings. Blocking some cookies may affect how the website works.
12. Marketing Communications
We may contact you with service updates, business information or relevant communications where permitted by law.
You may opt out of marketing communications at any time by using the unsubscribe option where available or by contacting us directly.
We will continue to send necessary service, security, contractual or administrative communications where required.
13. Links to Other Websites
Our website may contain links to third party websites, platforms or services.
We are not responsible for the privacy practices, security standards or content of third party websites. You should review the privacy policy of any external website before providing personal data.
14. Children’s Privacy
Our website and services are intended for businesses and professional users. We do not knowingly collect personal data from children.
Where we become aware that personal data of a child has been provided to us without appropriate authority, we will take reasonable steps to delete it.
15. Confidential Client Information
As a cyber security and managed IT services provider, we may receive confidential business information from clients.
We treat client information with care and use it only for the agreed service purpose, unless otherwise required by law or authorised by the client.
Clients should not send highly sensitive information through website forms unless necessary. Secure transfer methods should be used where appropriate.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, business operations or legal requirements.
The updated version will be published on this page with a revised update date. You should review this page periodically to stay informed about how we handle personal data.
17. Contact Us
For any questions about this Privacy Policy or how we handle personal data, please contact us.
Aegixis
Website: aegixis.com
Email: info[at]aegixis.com